Re: [Xbox] CoffinWatch '08.1 - UPS = U Pretty Stupid?

Damn!!! It took a whole week to get to Cleveland, OH!!! That's ****ed up.

On Tue, Feb 26, 2008 at 11:05 AM, PSCG Cleveland <pscgcleveland@gmail.com> wrote:

Ok, FINALLY I get into Live! since it's hosing up again today....

Coffin got here in reasonable order, but then we shipped it out
UPS as the tags provided required. The tracking # on this is
totally hilarious, UPS bounced the sucker around in circles for
at least a day and it took at least 24-48 hours for the stupid
thing to get to the repair facility in TX! So there went up to 2
days wasted - but not by MS.

Rather than the gory details here, here's the Tracking # for
those who want a good laugh. Not as bad as a DHL package
at Xmas (whole 'nother story), but still - really? Give it to Dale
in that stupid truck, he's retiring and needs the work!

1Z05W3589061340154

Now it got there on the 21st, last Thursday, more than
enough time to check it into MS's systems. Live! Support
then indicated 'Device at Service Center', which when you
read the fine print means it's supposed to take up to TWO
business days to get repaired or just replaced instead of
waiting any longer. Their policy, not ours. So that means
Friday & Monday, ship it out to me today (Tuesday). With
Live screwing up, the status hasn't changed at this point.

So if it doesn't get out the door down there today, then
something up with MS again because they're not even
following their own rules.

Time will tell! Still curious about how it'd end up with a
repair, replacement or HDMI upgraded replacement. The
last news blurb said they were making mish-mosh rehabs
to send out so I'm not betting on HDMI, which is worthless
to us anyways.

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