Tuesday, February 26, 2008

Re: [Xbox] CoffinWatch '08.1 - UPS = U Pretty Stupid?

it's not just live, it's live id system, i couldn't log into zune either

PSCG Cleveland wrote:
> Ok, FINALLY I get into Live! since it's hosing up again today....
>
> Coffin got here in reasonable order, but then we shipped it out
> UPS as the tags provided required. The tracking # on this is
> totally hilarious, UPS bounced the sucker around in circles for
> at least a day and it took at least 24-48 hours for the stupid
> thing to get to the repair facility in TX! So there went up to 2
> days wasted - but not by MS.
>
> Rather than the gory details here, here's the Tracking # for
> those who want a good laugh. Not as bad as a DHL package
> at Xmas (whole 'nother story), but still - really? Give it to Dale
> in that stupid truck, he's retiring and needs the work!
>
> 1Z05W3589061340154
>
> Now it got there on the 21st, last Thursday, more than
> enough time to check it into MS's systems. Live! Support
> then indicated 'Device at Service Center', which when you
> read the fine print means it's supposed to take up to TWO
> business days to get repaired or just replaced instead of
> waiting any longer. Their policy, not ours. So that means
> Friday & Monday, ship it out to me today (Tuesday). With
> Live screwing up, the status hasn't changed at this point.
>
> So if it doesn't get out the door down there today, then
> something up with MS again because they're not even
> following their own rules.
>
> Time will tell! Still curious about how it'd end up with a
> repair, replacement or HDMI upgraded replacement. The
> last news blurb said they were making mish-mosh rehabs
> to send out so I'm not betting on HDMI, which is worthless
> to us anyways.
>
>


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