Wednesday, May 28, 2008

Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360 elite -Success at Last

Wait, that can't be right either - because Proph is all seeing all knowing so
his comp CAN'T crash. ;-)

Alex.

On Thursday 29 May 2008 01:17:26 Nathan wrote:
> Yeah if you comp didn't crash he would have probably left by now calling us
> a bunch of jerks.
>
> PRoPHeTiZeR <prophetizer@wrup.net> wrote: wow, thats just retarded, but
> awesome u finally got it working.
>
> and since your new here, i'm sure your last part doesn't apply to me,
> you'll understand as time goes on
>
> Paul Maples wrote: Ok gang I finally got it going and here is the
> sequence of events for today.
>
> I got home around 12:30 PM (noon) from my part time job, the grandson was
> on the Xbox playing with it hooked up to the Ethernet. I told him to call
> his friend and let's go and get his wireless adaptor so I could see if it
> would work on our system. He calls his friend and is told he cannot come
> over, I tell grandson to ask him if we could borrow the Wireless Adaptor
> just long enough to see if it would work on our system and his grandfather
> (he is being raised by his grandfather also) said "No". This upset me a lot
> as I wanted to get to the bottom of this today.
>
> OK, I cannot get his adaptor so I drive out to Wal-mart armed with five
> pages of Adaptor complaints I downloaded off of the Xbox forum last night.
> This would be the 3rd exchange and I figure they would give me some static
> about changing it again. I showed them the print outs and they read a few
> lines and very quickly change out the adaptor for me. They now only have
> one adaptor still hanging on the rack and they tell me that they do not
> have any in inventory so if this one does not work there will only be one
> more for me to try assuming they will exchange it for the 4th time.
>
> I get home and we try the 3rd adaptor and zilch, Natta, Zippo, same
> stupid thing. The wireless settings are not highlighted. I am now really
> frustrated.
>
> The telephone rings and it is my grandson's friend, he can now come over
> but his grandpa will not let him bring his adaptor. He lives all the way
> across town so I drove over to get him and I have a talk with grandpa. When
> grandpa learns that he and I are in the same boat, that is we both are
> raising grandkids he sympathizes with me and tells his grandson can take
> his adaptor and let me try it on out Xbox. We get home and plug in his
> adaptor and it works like a charm. His grandpa tells me to quit messing
> with Wal-mart and just call Xbox and give them a piece of my mind and they
> would probably send me a new adaptor along with a refund for my trouble. I
> thought about doing this but my grandson and his friend talked me into
> going back out to Wal-Mart and for the 4th time exchange it for the last
> one they had. Now this time it took a little longer to convince these
> people that the previous three were bad but they did change it out for me.
>
> We came home and hooked it up and it immediately highlighted the wireless
> settings in the wireless mode. We typed in the WEP code from off of the
> bottom of the 2Wire Home Portal and was instantly connected. Was I ever
> relieved. My grandson has retired the Ethernet cable and is running
> strictly off of wireless.
>
> It took the 4th Wireless Adaptor before I found one that work. I have at
> least brought the local Wal-Mart store up to speed on the adaptor problem.
>
> I want to thank each and every person on this forum for all of the help
> you gave me, you will never know how much I appreciate all of you. I would
> have probably go insane before I got it going had not you folks calmed me
> down and steered me in the right direction.
>
> You folks are a great bunch of people and you have restored my faith in
> mankind.
>
> God Bless each of you,
>
> Paul
> ----- Original Message -----
> From: PSCG Cleveland
> To: Xbox@yahoogroups.com
> Sent: Tuesday, May 27, 2008 9:17 PM
> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360
> elite
>
>
> Ya in that case I'd opt with Nelson's advice and take it back,
> exchanging it for one that's a totally different serial/batch because if
> you've tried all the
> ports that's about the best you can do.
>
> One question, anyone there know another person with a working adapter
> you could borrow and test with? I know not everyone has'em but it sounds
> like the main player knows others and may be able to snag one for an
> hour to see if it fires up and confirm you've got some coming from a bad
> batch. It's not impossible but the repeat trips can drive you nuts! Might
> even want to find out about exchanging it at a different location to help
> ensure you end up with one from another batch/delivery.
>
> Othern' that from the screen shots everything else is in place and things
> should be working fine. I haven't seen the newest version that you have
> but usually the second any adapter's plugged in that set of settings
> screens should light up regardless of a successful connection or not.
>
> Sorry we couldn't find another culprit but hopefully we've narrowed it
> down to the cause!
>
> Dave
>
> On Tue, May 27, 2008 at 10:12 PM, Paul Maples <paulmaples@sbcglobal.net>
wrote:
> > Dave we have tried the Wireless Adaptor in all USB post both the back and
> > front and all it does is light up red. This is the 2nd Wireless Adaptor
> > we have tried, maybe I need to go and try a 3rd one. This is very
> > disgusting to say the least.
> >
> > Paul
> >
> >
> > ----- Original Message -----
> > From: PSCG Cleveland
> > To: Xbox@yahoogroups.com
> > Sent: Tuesday, May 27, 2008 9:07 PM
> > Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360
> > elite
> >
> > Ok! Now Screen2A, that image shows all the stuff that will go into the
> > 360 once the adapter fires up properly. So save that, even though things
> > have been changed as far as the SSID - this has what you need. It's also
> > showing the SSID's being broadcast, which as we said before should be
> > the case because there's another working Wireless hookup.
> >
> > Notice on Screen1A - the 360's 'inactive' so it's not seeing that
> > adapter. And it's showing the inactive wired connection too so it's never
> > 'seen' the wireless one.
> >
> > One thought, I know where it says to plug the adapter in but can you
> > try it in one of the front USB ports and see if it suddenly starts
> > working?
> >
> > On Tue, May 27, 2008 at 9:59 PM, Paul Maples <paulmaples@sbcglobal.net>
> >
> > wrote:
> >> Here they are Dave, let me know if you need something else. The Xbox is
> >> on and the Wireless Adaptor is on with a red light.
> >>
> >> Paul
> >>
> >>
> >> ----- Original Message -----
> >> From: PSCG Cleveland
> >> To: Xbox@yahoogroups.com
> >> Sent: Tuesday, May 27, 2008 8:47 PM
> >> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox
> >> 360 elite
> >>
> >> Ok, first there's a wireless PC on top - Paul. Then there's your
> >> hardwired PC Family... Then an inactive device of some sort. Then... I
> >> see the 360 so it's still hardwired? That has to be unplugged before the
> >> wireless adapters
> >> got a shot at working right. Once you do that, ensuring the 360's
> >> wireless adapter and the 360 are powered on, then get this screen shot
> >> one more time. Also, once that's done, then click down to the right on
> >> EDIT SETTINGS
> >> next to the Wireless Settings. We need a shot of that page that's linked
> >> to that button to see what the 2Wire Home Adapter's up to.
> >>
> >> Now one thing I note, the wireless SSID is 'Maples' which is not the
> >> default
> >> one and someone changed that to your last name. That could be a small
> >> factor but don't edit that until we get a better clue as to what else is
> >> up.
> >>
> >> Unhook the Ethernet on the 360, make sure the wireless adapter is
> >> plugged in and the 360 rebooted - then get those 2 screen shots and
> >> let's see if we
> >> can get the final clue and get this fixed for ya!
> >>
> >> On Tue, May 27, 2008 at 9:41 PM, Paul Maples <paulmaples@sbcglobal.net>
> >>
> >> wrote:
> >>> Dave here is the current 2nd screen. Do you need an additional screen
> >>> shot
> >>> of a different page?
> >>>
> >>> I cannot see anywhere where there is a SSID.
> >>>
> >>> Paul
> >>>
> >>>
> >>> ----- Original Message -----
> >>> From: PSCG Cleveland
> >>> To: Xbox@yahoogroups.com
> >>> Sent: Tuesday, May 27, 2008 8:31 PM
> >>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox
> >>> 360 elite
> >>>
> >>> Gotcha, that would be where we need a screen shot of that 3rd page in
> >>> the Router to see what the 2Wire's sending out (or not) and even
> >>> another shot of the 2nd page but I think that can wait until we see
> >>> what the 3rd says about what your Router's broadcasting. By default it
> >>> should be transmitting because you've had other wireless connections
> >>> working prior to this problem? But it never hurts to get a good peep!
> >>> The SSID on yours may be different than mine or the stock one because
> >>> it's a different model.
> >>>
> >>> On Tue, May 27, 2008 at 9:22 PM, Paul Maples <paulmaples@sbcglobal.net>
> >>>
> >>> wrote:
> >>>> Dave I basically can go no further than page 12 of the Adaptor Manual
> >>>> as it
> >>>> says go to the System Area to enter your network settings and this
> >>>> area is
> >>>> not even lit up allowing me access to it, it is grayed out and I can
> >>>> just
> >>>> barely read the words Wireless Mode -Network Name - "SSID" - Network
> >>>> Type
> >>>> -
> >>>> Wireless Security and all of them say "Not Set" . All of the basic
> >>>> settings
> >>>> above the Wireless Mode are darken in and are selectable. I cannot
> >>>> understand why the Wireless Mode settings are not high lighted so we
> >>>> can check and enter data.
> >>>>
> >>>> As far as being out of range the Xbox is setting 28 inches from the
> >>>> Home Portal so this is not the case. How can I determine if the Home
> >>>> Portal is
> >>>> broadcasting a wireless network name SSID per page 14 of the manual.
> >>>>
> >>>> Paul
> >>>>
> >>>>
> >>>> ----- Original Message -----
> >>>> From: PSCG Cleveland
> >>>> To: Xbox@yahoogroups.com
> >>>> Sent: Tuesday, May 27, 2008 8:03 PM
> >>>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox
> >>>> 360
> >>>> elite
> >>>>
> >>>> Well I d/led the manual from Xbox.com and it's really, really basic so
> >>>> that
> >>>> should help him give it a whirl for sure. But the 2Wire stuff can be a
> >>>> real
> >>>> headache at times and I have a feeling we're down to settings and
> >>>> security
> >>>> problems rejecting the connection. That manual also has some good
> >>>> troubleshooting stuff for him to take a shot at too so hopefully it'll
> >>>> do
> >>>> the
> >>>> trick!
> >>>>
> >>>> On Tue, May 27, 2008 at 8:55 PM, Nelson (nelzp) <nelson@nelzp.com>
> >>>>
> >>>> wrote:
> >>>>> If you and Dave can't get it working...the 360 has something called
> >>>>> Windows
> >>>>> Connect Now. Basically, you copy the network settings from one PC
> >>>>> onto a
> >>>>> USB drive and transfer them to another. If there's another PC in your
> >>>>> house
> >>>>> that's connected wirelessly, you can copy those settings and then
> >>>>> copy into
> >>>>> the 360.
> >>>>>
> >>>>> Here's basic instructions:
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>> http://www.microsoft.com/windowsxp/using/networking/getstarted/window
> >>>>>sconnectnow.mspx
> >>>>>
> >>>>> After you copy it onto the drive, plug into the 360, go to Network
> >>>>> settings,
> >>>>> select Windows Connect Now and follow directions from there. Not sure
> >>>>> if
> >>>>> that will solve, but it's something to try if you and Dave get stuck.
> >>>>> Good
> >>>>> luck.
> >>>>> thanks,
> >>>>> Nelson
> >>>>>
> >>>>>
> >>>>> From: Paul Maples
> >>>>> Sent: Tuesday, May 27, 2008 7:59 PM
> >>>>> To: Xbox@yahoogroups.com
> >>>>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox
> >>>>> 360
> >>>>> elite
> >>>>> Nelson everytime I try and call these support groups I get some body
> >>>>> overseas who can speak little to no English. Couple this with the
> >>>>> fact that
> >>>>> I have a hearing problem (I have an appointment with a hearing
> >>>>> specialist
> >>>>> next Wednesday at the VA - Veterans Administration) I hesitate to
> >>>>> even try
> >>>>> and talk to these people.
> >>>>>
> >>>>> Paul
> >>>>>
> >>>>> ----- Original Message -----
> >>>>> From: "Nelson Pacheco" <nelson@nelzp.com>
> >>>>> To: <Xbox@yahoogroups.com>
> >>>>> Sent: Tuesday, May 27, 2008 6:51 PM
> >>>>> Subject: RE: [Xbox] Help! Cannot get wireless adaptor to work on xbox
> >>>>> 360
> >>>>> elite
> >>>>>
> >>>>>
> >>>>> To be honest, I haven't set one up wireless in over a year. I just
> >>>>> looked
> >>>>> at my kid's 360 to see if extra setting were necessary, but didn't
> >>>>> see any
> >>>>> Have you tried calling xbox support?
> >>>>>
> >>>>> thanks,
> >>>>> Nelson
> >>>>>
> >>>>> (Sent from mobile)
> >>>>>
> >>>>> -----Original Message-----
> >>>>> From: Paul Maples <paulmaples@sbcglobal.net>
> >>>>> Sent: Tuesday, May 27, 2008 7:28 PM
> >>>>> To: Xbox@yahoogroups.com
> >>>>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox
> >>>>> 360
> >>>>> elite
> >>>>>
> >>>>> Thanks Nelson for your willingness to help me.
> >>>>>
> >>>>> I ordered the Wireless Adaptor from Wal-Mart at the same time I got
> >>>>> the unit. I just looked at the wireless adaptor and it has embossed
> >>>>> on it Xbox
> >>>>> 360
> >>>>>
> >>>>>
> >>>>> ------------------------------------
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