Tuesday, May 27, 2008

Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360 elite

Ok, first there's a wireless PC on top - Paul. Then there's your hardwired
PC Family... Then an inactive device of some sort. Then... I see the 360
so it's still hardwired? That has to be unplugged before the wireless adapters
got a shot at working right. Once you do that, ensuring the 360's wireless
adapter and the 360 are powered on, then get this screen shot one more
time. Also, once that's done, then click down to the right on EDIT SETTINGS
next to the Wireless Settings. We need a shot of that page that's linked
to that button to see what the 2Wire Home Adapter's up to.

Now one thing I note, the wireless SSID is 'Maples' which is not the default
one and someone changed that to your last name. That could be a small
factor but don't edit that until we get a better clue as to what else is up.

Unhook the Ethernet on the 360, make sure the wireless adapter is plugged
in and the 360 rebooted - then get those 2 screen shots and let's see if we
can get the final clue and get this fixed for ya!

On Tue, May 27, 2008 at 9:41 PM, Paul Maples <paulmaples@sbcglobal.net> wrote:
> Dave here is the current 2nd screen. Do you need an additional screen shot
> of a different page?
>
> I cannot see anywhere where there is a SSID.
>
> Paul
>
>
> ----- Original Message -----
> From: PSCG Cleveland
> To: Xbox@yahoogroups.com
> Sent: Tuesday, May 27, 2008 8:31 PM
> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360
> elite
>
> Gotcha, that would be where we need a screen shot of that 3rd page in
> the Router to see what the 2Wire's sending out (or not) and even another
> shot of the 2nd page but I think that can wait until we see what the 3rd
> says about what your Router's broadcasting. By default it should be
> transmitting because you've had other wireless connections working
> prior to this problem? But it never hurts to get a good peep! The SSID
> on yours may be different than mine or the stock one because it's a
> different model.
>
> On Tue, May 27, 2008 at 9:22 PM, Paul Maples <paulmaples@sbcglobal.net>
> wrote:
>> Dave I basically can go no further than page 12 of the Adaptor Manual as
>> it
>> says go to the System Area to enter your network settings and this area is
>> not even lit up allowing me access to it, it is grayed out and I can just
>> barely read the words Wireless Mode -Network Name - "SSID" - Network Type
>> -
>> Wireless Security and all of them say "Not Set" . All of the basic
>> settings
>> above the Wireless Mode are darken in and are selectable. I cannot
>> understand why the Wireless Mode settings are not high lighted so we can
>> check and enter data.
>>
>> As far as being out of range the Xbox is setting 28 inches from the Home
>> Portal so this is not the case. How can I determine if the Home Portal is
>> broadcasting a wireless network name SSID per page 14 of the manual.
>>
>> Paul
>>
>>
>> ----- Original Message -----
>> From: PSCG Cleveland
>> To: Xbox@yahoogroups.com
>> Sent: Tuesday, May 27, 2008 8:03 PM
>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360
>> elite
>>
>> Well I d/led the manual from Xbox.com and it's really, really basic so
>> that
>> should help him give it a whirl for sure. But the 2Wire stuff can be a
>> real
>> headache at times and I have a feeling we're down to settings and security
>> problems rejecting the connection. That manual also has some good
>> troubleshooting stuff for him to take a shot at too so hopefully it'll do
>> the
>> trick!
>>
>> On Tue, May 27, 2008 at 8:55 PM, Nelson (nelzp) <nelson@nelzp.com> wrote:
>>> If you and Dave can't get it working...the 360 has something called
>>> Windows
>>> Connect Now. Basically, you copy the network settings from one PC onto a
>>> USB drive and transfer them to another. If there's another PC in your
>>> house
>>> that's connected wirelessly, you can copy those settings and then copy
>>> into
>>> the 360.
>>>
>>> Here's basic instructions:
>>>
>>>
>>>
>>> http://www.microsoft.com/windowsxp/using/networking/getstarted/windowsconnectnow.mspx
>>>
>>> After you copy it onto the drive, plug into the 360, go to Network
>>> settings,
>>> select Windows Connect Now and follow directions from there. Not sure if
>>> that will solve, but it's something to try if you and Dave get stuck.
>>> Good
>>> luck.
>>> thanks,
>>> Nelson
>>>
>>>
>>> From: Paul Maples
>>> Sent: Tuesday, May 27, 2008 7:59 PM
>>> To: Xbox@yahoogroups.com
>>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360
>>> elite
>>> Nelson everytime I try and call these support groups I get some body
>>> overseas who can speak little to no English. Couple this with the fact
>>> that
>>> I have a hearing problem (I have an appointment with a hearing specialist
>>> next Wednesday at the VA - Veterans Administration) I hesitate to even
>>> try
>>> and talk to these people.
>>>
>>> Paul
>>>
>>> ----- Original Message -----
>>> From: "Nelson Pacheco" <nelson@nelzp.com>
>>> To: <Xbox@yahoogroups.com>
>>> Sent: Tuesday, May 27, 2008 6:51 PM
>>> Subject: RE: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360
>>> elite
>>>
>>>
>>> To be honest, I haven't set one up wireless in over a year. I just looked
>>> at my kid's 360 to see if extra setting were necessary, but didn't see
>>> any
>>> Have you tried calling xbox support?
>>>
>>> thanks,
>>> Nelson
>>>
>>> (Sent from mobile)
>>>
>>> -----Original Message-----
>>> From: Paul Maples <paulmaples@sbcglobal.net>
>>> Sent: Tuesday, May 27, 2008 7:28 PM
>>> To: Xbox@yahoogroups.com
>>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360
>>> elite
>>>
>>> Thanks Nelson for your willingness to help me.
>>>
>>> I ordered the Wireless Adaptor from Wal-Mart at the same time I got the
>>> unit. I just looked at the wireless adaptor and it has embossed on it
>>> Xbox
>>> 360
>>>
>>>
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