PC's so it's no sweat. If you can confirm the adapter is bad, you might
want to give a shot at visibly complain to Walmart (or call their 800 # if
the store just stares at you) about having to do all this and you MIGHT
have a shot at getting something from them for your troubles. Even a
gift card or a freebie of some sort would compensate for the fuel and
time and you've certainly earned it!
Good luck and keep us all posted!
Dave
On Tue, May 27, 2008 at 10:28 PM, Paul Maples <paulmaples@sbcglobal.net> wrote:
> Dave I just talked to my grandson and he is on line now playing and one of
> his friends has an adaptor that is working. I am going to go and get him
> tomorrow afternoon and bring him over and I will let you know the outcome of
> this. If the adaptor is bad, and I am now agreeing with all of the folks on
> the forum that it probably is, I will be going back out to Wal-Mart until I
> get one that works.
>
> I agree with the folks on the forum that this is all a crock. I paid $853.00
> for the Xbox and all of the accessories and have now been working on this
> thing for six days, made two trips to the local Wal-Mart store and then
> drove 45 miles the other night to exchange the Xbox at another Wal-Mart
> store as the local one did not have another Elite Xbox as well as I have had
> three other people work on it so I have a ton of time and a lot of money in
> this stupid wireless adaptor that is not working.
>
> Thanks so much for all of your time and effort you have given me in trying
> to resolve this. I appreciate Nelson's time and effort to. I will definitely
> let you know the outcome of all of this.
>
> Good Night and try and not dream about this thing,
>
> Paul
>
>
> ----- Original Message -----
> From: PSCG Cleveland
> To: Xbox@yahoogroups.com
> Sent: Tuesday, May 27, 2008 9:17 PM
> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360
> elite
>
> Ya in that case I'd opt with Nelson's advice and take it back, exchanging
> it for one that's a totally different serial/batch because if you've
> tried all the
> ports that's about the best you can do.
>
> One question, anyone there know another person with a working adapter
> you could borrow and test with? I know not everyone has'em but it sounds
> like the main player knows others and may be able to snag one for an
> hour to see if it fires up and confirm you've got some coming from a bad
> batch. It's not impossible but the repeat trips can drive you nuts! Might
> even want to find out about exchanging it at a different location to help
> ensure you end up with one from another batch/delivery.
>
> Othern' that from the screen shots everything else is in place and things
> should be working fine. I haven't seen the newest version that you have
> but usually the second any adapter's plugged in that set of settings
> screens should light up regardless of a successful connection or not.
>
> Sorry we couldn't find another culprit but hopefully we've narrowed it
> down to the cause!
>
> Dave
>
> On Tue, May 27, 2008 at 10:12 PM, Paul Maples <paulmaples@sbcglobal.net>
> wrote:
>> Dave we have tried the Wireless Adaptor in all USB post both the back and
>> front and all it does is light up red. This is the 2nd Wireless Adaptor we
>> have tried, maybe I need to go and try a 3rd one. This is very disgusting
>> to
>> say the least.
>>
>> Paul
>>
>>
>> ----- Original Message -----
>> From: PSCG Cleveland
>> To: Xbox@yahoogroups.com
>> Sent: Tuesday, May 27, 2008 9:07 PM
>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360
>> elite
>>
>> Ok! Now Screen2A, that image shows all the stuff that will go into the
>> 360 once the adapter fires up properly. So save that, even though things
>> have been changed as far as the SSID - this has what you need. It's also
>> showing the SSID's being broadcast, which as we said before should be
>> the case because there's another working Wireless hookup.
>>
>> Notice on Screen1A - the 360's 'inactive' so it's not seeing that adapter.
>> And it's showing the inactive wired connection too so it's never 'seen'
>> the
>> wireless one.
>>
>> One thought, I know where it says to plug the adapter in but can you
>> try it in one of the front USB ports and see if it suddenly starts
>> working?
>>
>> On Tue, May 27, 2008 at 9:59 PM, Paul Maples <paulmaples@sbcglobal.net>
>> wrote:
>>> Here they are Dave, let me know if you need something else. The Xbox is
>>> on
>>> and the Wireless Adaptor is on with a red light.
>>>
>>> Paul
>>>
>>>
>>> ----- Original Message -----
>>> From: PSCG Cleveland
>>> To: Xbox@yahoogroups.com
>>> Sent: Tuesday, May 27, 2008 8:47 PM
>>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox 360
>>> elite
>>>
>>> Ok, first there's a wireless PC on top - Paul. Then there's your
>>> hardwired
>>> PC Family... Then an inactive device of some sort. Then... I see the 360
>>> so it's still hardwired? That has to be unplugged before the wireless
>>> adapters
>>> got a shot at working right. Once you do that, ensuring the 360's
>>> wireless
>>> adapter and the 360 are powered on, then get this screen shot one more
>>> time. Also, once that's done, then click down to the right on EDIT
>>> SETTINGS
>>> next to the Wireless Settings. We need a shot of that page that's linked
>>> to that button to see what the 2Wire Home Adapter's up to.
>>>
>>> Now one thing I note, the wireless SSID is 'Maples' which is not the
>>> default
>>> one and someone changed that to your last name. That could be a small
>>> factor but don't edit that until we get a better clue as to what else is
>>> up.
>>>
>>> Unhook the Ethernet on the 360, make sure the wireless adapter is plugged
>>> in and the 360 rebooted - then get those 2 screen shots and let's see if
>>> we
>>> can get the final clue and get this fixed for ya!
>>>
>>> On Tue, May 27, 2008 at 9:41 PM, Paul Maples <paulmaples@sbcglobal.net>
>>> wrote:
>>>> Dave here is the current 2nd screen. Do you need an additional screen
>>>> shot
>>>> of a different page?
>>>>
>>>> I cannot see anywhere where there is a SSID.
>>>>
>>>> Paul
>>>>
>>>>
>>>> ----- Original Message -----
>>>> From: PSCG Cleveland
>>>> To: Xbox@yahoogroups.com
>>>> Sent: Tuesday, May 27, 2008 8:31 PM
>>>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox
>>>> 360
>>>> elite
>>>>
>>>> Gotcha, that would be where we need a screen shot of that 3rd page in
>>>> the Router to see what the 2Wire's sending out (or not) and even another
>>>> shot of the 2nd page but I think that can wait until we see what the 3rd
>>>> says about what your Router's broadcasting. By default it should be
>>>> transmitting because you've had other wireless connections working
>>>> prior to this problem? But it never hurts to get a good peep! The SSID
>>>> on yours may be different than mine or the stock one because it's a
>>>> different model.
>>>>
>>>> On Tue, May 27, 2008 at 9:22 PM, Paul Maples <paulmaples@sbcglobal.net>
>>>> wrote:
>>>>> Dave I basically can go no further than page 12 of the Adaptor Manual
>>>>> as
>>>>> it
>>>>> says go to the System Area to enter your network settings and this area
>>>>> is
>>>>> not even lit up allowing me access to it, it is grayed out and I can
>>>>> just
>>>>> barely read the words Wireless Mode -Network Name - "SSID" - Network
>>>>> Type
>>>>> -
>>>>> Wireless Security and all of them say "Not Set" . All of the basic
>>>>> settings
>>>>> above the Wireless Mode are darken in and are selectable. I cannot
>>>>> understand why the Wireless Mode settings are not high lighted so we
>>>>> can
>>>>> check and enter data.
>>>>>
>>>>> As far as being out of range the Xbox is setting 28 inches from the
>>>>> Home
>>>>> Portal so this is not the case. How can I determine if the Home Portal
>>>>> is
>>>>> broadcasting a wireless network name SSID per page 14 of the manual.
>>>>>
>>>>> Paul
>>>>>
>>>>>
>>>>> ----- Original Message -----
>>>>> From: PSCG Cleveland
>>>>> To: Xbox@yahoogroups.com
>>>>> Sent: Tuesday, May 27, 2008 8:03 PM
>>>>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox
>>>>> 360
>>>>> elite
>>>>>
>>>>> Well I d/led the manual from Xbox.com and it's really, really basic so
>>>>> that
>>>>> should help him give it a whirl for sure. But the 2Wire stuff can be a
>>>>> real
>>>>> headache at times and I have a feeling we're down to settings and
>>>>> security
>>>>> problems rejecting the connection. That manual also has some good
>>>>> troubleshooting stuff for him to take a shot at too so hopefully it'll
>>>>> do
>>>>> the
>>>>> trick!
>>>>>
>>>>> On Tue, May 27, 2008 at 8:55 PM, Nelson (nelzp) <nelson@nelzp.com>
>>>>> wrote:
>>>>>> If you and Dave can't get it working...the 360 has something called
>>>>>> Windows
>>>>>> Connect Now. Basically, you copy the network settings from one PC onto
>>>>>> a
>>>>>> USB drive and transfer them to another. If there's another PC in your
>>>>>> house
>>>>>> that's connected wirelessly, you can copy those settings and then copy
>>>>>> into
>>>>>> the 360.
>>>>>>
>>>>>> Here's basic instructions:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> http://www.microsoft.com/windowsxp/using/networking/getstarted/windowsconnectnow.mspx
>>>>>>
>>>>>> After you copy it onto the drive, plug into the 360, go to Network
>>>>>> settings,
>>>>>> select Windows Connect Now and follow directions from there. Not sure
>>>>>> if
>>>>>> that will solve, but it's something to try if you and Dave get stuck.
>>>>>> Good
>>>>>> luck.
>>>>>> thanks,
>>>>>> Nelson
>>>>>>
>>>>>>
>>>>>> From: Paul Maples
>>>>>> Sent: Tuesday, May 27, 2008 7:59 PM
>>>>>> To: Xbox@yahoogroups.com
>>>>>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox
>>>>>> 360
>>>>>> elite
>>>>>> Nelson everytime I try and call these support groups I get some body
>>>>>> overseas who can speak little to no English. Couple this with the fact
>>>>>> that
>>>>>> I have a hearing problem (I have an appointment with a hearing
>>>>>> specialist
>>>>>> next Wednesday at the VA - Veterans Administration) I hesitate to even
>>>>>> try
>>>>>> and talk to these people.
>>>>>>
>>>>>> Paul
>>>>>>
>>>>>> ----- Original Message -----
>>>>>> From: "Nelson Pacheco" <nelson@nelzp.com>
>>>>>> To: <Xbox@yahoogroups.com>
>>>>>> Sent: Tuesday, May 27, 2008 6:51 PM
>>>>>> Subject: RE: [Xbox] Help! Cannot get wireless adaptor to work on xbox
>>>>>> 360
>>>>>> elite
>>>>>>
>>>>>>
>>>>>> To be honest, I haven't set one up wireless in over a year. I just
>>>>>> looked
>>>>>> at my kid's 360 to see if extra setting were necessary, but didn't see
>>>>>> any
>>>>>> Have you tried calling xbox support?
>>>>>>
>>>>>> thanks,
>>>>>> Nelson
>>>>>>
>>>>>> (Sent from mobile)
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: Paul Maples <paulmaples@sbcglobal.net>
>>>>>> Sent: Tuesday, May 27, 2008 7:28 PM
>>>>>> To: Xbox@yahoogroups.com
>>>>>> Subject: Re: [Xbox] Help! Cannot get wireless adaptor to work on xbox
>>>>>> 360
>>>>>> elite
>>>>>>
>>>>>> Thanks Nelson for your willingness to help me.
>>>>>>
>>>>>> I ordered the Wireless Adaptor from Wal-Mart at the same time I got
>>>>>> the
>>>>>> unit. I just looked at the wireless adaptor and it has embossed on it
>>>>>> Xbox
>>>>>> 360
>>>>>>
>>>>>>
>>>>>> ------------------------------------
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