Re: [Xbox] Re: My son's Xbox has 3 red lights on and wont work.

Actually since you're with us - go to Xbox.com under Support and
start a support ticket there. It'll let you 'register' that console's serial
number and tell you right away if it's still covered under that extended
3 year warranty for what we call the Red Ring of Death (RRoD) or
that 3 light pattern you're talking about. It'll also tell you if there's
any 'regular' warranty period left as well, only the RRoD situation is
covered under the extended 3 year part.

Also, ya, don't worry about a receipt. You start the ticket, they
send you a box UPS that we like to cal the 'casket' with complete
packing instructions and prepaid UPS return ticket (TAKE it to a
UPS Store to ship it back and get a receipt, shipping and the
receipt are FREE! but it covers your butt if someone loses it or
it gets damaged in transport). Ship it off, sit back and wait anywhere
from 2 weeks to maybe a month (currently it's 2 weeksish) and
either you get that one back fixed or another refurb'ed one and
a nice One Month Live! Gold card for your troubles.

I've even picked up used systems off pawn shops and sent
them in - repaired/replaced without a single hassle.

On Thu, Jul 17, 2008 at 9:54 AM, Dora Renee Wilkerson
<drwilkerson@centurytel.net> wrote:
> I'll keep looking for receipt (we just moved from Ohio to Alabama in
> January. Most everything is out of the boxes and put away but I still
> have a few boxes in the basement that it maybe in.) I bought it last
> year in September for his b-day but it was a reconditioned unit will
> that still be covered?
>
> Thanks again,
>
> Dora Renee' Wilkerson
>
>

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